P.O. Box 1810 Arusha, Tanzania.

+255 758 634 963

Terms and Condition

1. Booking and Payments

  • A deposit of 30% of the total tour cost is required to confirm your booking.
  • The balance must be paid at least 30 days prior to the start of the tour.
  • For bookings made within 30 days of the departure date, full payment is required at the time of booking.

2. Cancellations and Refunds

  • More than 60 days before departure: Full refund minus a 10% administrative fee.
  • 30-59 days before departure: 50% of the deposit will be refunded.
  • Less than 30 days before departure: No refund.
  • In the unlikely event of a cancellation by us, a full refund will be provided, or an alternative tour of the same value will be offered.

3. Alterations to the Itinerary

  • We reserve the right to make changes to the itinerary if necessary due to unforeseen circumstances, safety concerns, or local conditions.
  • Any changes requested by the client after confirmation may incur additional charges and will be subject to availability.

4. Travel Insurance

  • Comprehensive travel insurance is mandatory for all clients and should cover medical expenses, personal injury, and repatriation.
  • It is the client's responsibility to ensure they have adequate coverage for the entire duration of the tour.

5. Liability and Responsibility

  • We will take all reasonable care to ensure a safe and enjoyable trip, but we cannot be held responsible for any personal injury, loss, or damage to property.
  • Clients are responsible for their own actions and must follow the safety instructions of guides and staff at all times.

6. Health and Fitness

  • Clients must inform us of any pre-existing medical conditions or disabilities that might affect their participation in the tour.
  • Certain tours require a good level of fitness. Clients must ensure they meet these requirements.

7. Visas and Documentation

  • It is the client's responsibility to ensure they have a valid passport and obtain the necessary visas for entry into Tanzania.
  • Clients must ensure they have the required vaccinations and health certificates as per Tanzanian regulations.

8. Complaints and Disputes

  • Any complaints should be reported immediately to the tour leader or company representative to allow for prompt resolution.
  • Any disputes arising from the tour will be subject to the laws of Tanzania.

9. Use of Images and Testimonials

  • By booking with Kiriche Safaris Ltd., clients consent to the use of their images and testimonials for promotional purposes unless explicitly stated otherwise in writing.

10. Governing Law

  • These terms and conditions are governed by the laws of Tanzania, and any legal action arising from the tour will be subject to Tanzanian jurisdiction.

11. Acknowledgment of Risk

  • Clients acknowledge that adventure travel involves inherent risks, including but not limited to wildlife encounters, challenging terrains, and variable weather conditions.
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